Terms of Service
These Terms of Service apply to all visits and purchases made on or after August 1, 2025, and replace all prior versions.
Overview
This website is operated by Keepsake Lane. Throughout the site, the terms “we,” “us,” and “our” refer to Keepsake Lane.
Keepsake Lane offers this website, including all information, tools, products, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.
You must not transmit any worms, viruses, or malicious code.
A breach or violation of any of these Terms may result in immediate termination of your access to our Service.
By placing an order, you acknowledge and accept these Terms of Service, our Refund Policy, Privacy Policy, and Shipping Policy, and confirm that you have read and understood them before purchase.
Section 2 - General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact through which the Service is provided, without our prior written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness & Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more complete, accurate, or timely sources of information.
Any reliance on the material on this site is at your own risk.
This site may contain historical information. Historical information is provided for reference only and may not be current. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information.
You agree that it is your responsibility to monitor changes to our site.
Section 4 - Changes to Service & Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 - Products or Services
Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We make every effort to display product images, colors, finishes, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately show the true appearance of the product.
Keepsake Lane keychains are designed as small gift items and everyday accessories. Product descriptions, pricing, offers, and availability may change at any time without notice.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We also reserve the right to limit quantities of any products or services that we offer.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 - Billing & Account Information
We reserve the right to refuse any order you place with us.
At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or orders using the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you using the email address or billing information provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, or unauthorized third parties.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, shipping address, and payment details, so that we can complete your transactions and contact you as needed.
Section 7 - Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
We may also introduce new services, features, or tools through the website in the future. Such additions will also be subject to these Terms of Service.
Section 8 - Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.
We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.
Please review third-party policies carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 9 - User Comments, Feedback & Submissions
If you send us creative ideas, suggestions, reviews, photos, proposals, plans, or other materials, whether online, by email, by social media, or otherwise, you agree that we may use them without restriction.
This includes the right to edit, copy, publish, distribute, translate, and otherwise use such submissions in any medium.
We are not obligated to:
- Keep any comments confidential.
- Pay compensation for any comments.
- Respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your comments will not contain unlawful, abusive, or obscene material, or any malware or harmful code.
You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties regarding the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how your information is collected, used, and protected.
Section 11 - Errors, Inaccuracies & Omissions
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.
These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.
We are not obligated to update, amend, or clarify information in the Service or on any related website except as required by law.
Section 12 - Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
- For any unlawful purpose.
- To solicit others to perform or participate in unlawful acts.
- To violate any international, federal, provincial, state, or local laws or regulations.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate.
- To submit false or misleading information.
- To upload or transmit viruses or any other type of malicious code.
- To collect or track the personal information of others.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- For any obscene or immoral purpose.
- To interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.
Section 13 - Sales Restrictions
We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, abusive, unauthorized, or in violation of these Terms.
We may also refuse or cancel orders where delivery is unavailable, restricted, or not supported by our shipping providers.
Our products are intended for personal use only and may not be purchased for unauthorized resale without our prior written consent.
Section 14 - Disclaimer of Warranties & Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
All products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.
To the fullest extent permitted by law, Keepsake Lane, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of the Service or any products purchased using the Service.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
Section 15 - Indemnification
You agree to indemnify, defend, and hold harmless Keepsake Lane, including our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
Section 16 - Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.
Section 17 - Termination
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement.
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.
You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services.
Section 18 - Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us.
They govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 19 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and interpreted in accordance with applicable laws.
Any dispute, claim, or controversy arising out of or relating to your use of the website, product purchases, or these Terms shall be handled in accordance with applicable consumer protection laws and dispute resolution procedures.
Nothing in these Terms is intended to limit any mandatory consumer rights that may apply under the laws of your country or region.
Section 20 - Changes to These Terms
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at:
info@mykeepsake.com