Shipping Policy
Fast, Secure, Global Delivery
At Keepsake Lane, we know your gift matters. That’s why our team works carefully to prepare and ship your keychain as quickly and safely as possible.
Every order is handled with care, so your Keepsake Lane keychain arrives ready to gift and ready to carry every day.
Order Processing
Please allow 1 to 4 business days for your order to be processed before shipment.
During high-demand periods, processing may take slightly longer than usual. Each keychain is checked before shipping to make sure it meets our quality standards.
Estimated Shipping Times
Estimated delivery times may vary depending on your country, local courier, customs, and seasonal demand.
🇺🇸 United States - 7 to 10 business days
🇨🇦 Canada - 7 to 10 business days
🇬🇧 United Kingdom - 7 to 10 business days
🇮🇪 Ireland - 7 to 10 business days
🇦🇺 Australia - 7 to 10 business days
🇳🇿 New Zealand - 7 to 10 business days
🇦🇪 United Arab Emirates - 7 to 10 business days
Please note that estimated shipping times are provided at checkout and may vary depending on the final delivery address.
Tracking Information
Once your order has shipped, you will receive a confirmation email with your tracking number.
Tracking updates may take a little time to appear after your package has been handed over to the carrier.
Delivery Responsibility
While we do everything possible to ensure your order arrives on time, Keepsake Lane is not responsible for shipping delays beyond our control, including courier delays, customs processing, weather conditions, local delivery disruptions, or incorrect shipping information provided at checkout.
For delayed packages, we recommend checking your tracking link first and contacting the carrier directly if needed.
Please note: Keepsake Lane is not responsible for lost, stolen, or delayed packages once they have been shipped and marked as delivered by the carrier.
Customs, Duties & International Fees
For international orders, customers are responsible for any applicable customs fees, duties, import taxes, or local charges required by their country.
These fees are not included in the product price or shipping cost and may vary depending on local regulations.
Premium Expedited & Insured Shipping
For extra peace of mind, you may choose Premium Expedited & Insured Shipping at checkout when available.
This option offers faster handling and added protection in case of damage, loss, or delivery issues during transit.
Need Help?
If you have any questions about your order or shipping status, our support team is here to help.
Contact us at: info@mykeepsake.com